How do I reset my password?
Perimosa uses a passwordless email login flow. When you sign in, you enter your email address and receive a secure login link. There's no password to reset — just request a new login link from the sign-in screen. If you signed up with Apple, use Sign in with Apple to access your account.
How do I export my data?
You can export all of your tracking data at any time. Open the app, go to Settings (the gear icon), then tap Export. Your data will be packaged into a portable format that you can save or share however you like.
How do I delete my account?
You can delete your account and all associated data from within the app. For full step-by-step instructions and details on what happens to your data, visit our Delete Account page.
The app won't sync
If your data isn't syncing between devices, try these steps:
- Make sure you have a stable internet connection
- Force-close the app and reopen it
- Check that you're signed into the same account on both devices
- Make sure iCloud is enabled on your device (Settings > Apple ID > iCloud)
If syncing still isn't working after trying these steps, email us at [email protected]and we'll help you sort it out.
How do I cancel my subscription?
Perimosa subscriptions are managed through the App Store. To cancel:
- Open your iPhone's Settings
- Tap your name at the top (Apple ID)
- Tap Subscriptions
- Find Perimosa and tap Cancel Subscription
You'll continue to have access until the end of your current billing period.
I found a bug
We appreciate you letting us know. Please email [email protected] with the subject line “Bug Report” and include what happened, what you expected, and any screenshots if possible. We take every report seriously.
Still need help?
If your question isn't covered here, reach out to us on the Contact page. We respond to every message within 48 hours.